Gymnasou support

How can we help?

Find the right account link below or contact us directly. We can help with sign-in, gym access, bookings, training, passes, privacy, and account deletion.

Send a support request

Tell us what you need help with. Your request will be stored securely so our team can follow up.

Do not include passwords, security codes, payment details, or an active QR pass.

Account and privacy

Sign in to GymnasouReset a forgotten passwordRead the Privacy PolicyDelete your account

What to include

A little context helps us investigate your request:

  • The email address on your Gymnasou account.
  • Your gym name, device or browser, and the part of Gymnasou you were using.
  • What happened, what you expected, and any screenshot that does not contain sensitive information.

Keep your account safe

Never send us your password, one-time sign-in or security codes, full payment details, or an active QR pass. Gymnasou support will never ask for them.